I came to know about TACTIC mid-2020. I have attended several training sessions with Sue and continue to do so. I have been attending for FREE because I still do not have access to any form of income. Since my asylum case had been refused in 2017, I almost lost hope. It was hard for me to access information, advice and support that I needed to progress with my case. Thanks to Sue’s generosity and understanding, attending TACTIC training opened my eyes in many different ways such that I was able to submit my further submissions in the midst of the first pandemic lockdown. I have also gained so much confidence in the way I respond to issues that some of my friends who are in the same situation face. I personally feel empowered. The training has been particularly life changing for me.