Training with TACTIC

At TACTIC, we understand organisations and groups have different needs in terms of their training, development and required knowledge of the immigration field. Our varied trainings are designed to meet the different needs, or simple allow you to build your own custom package.

Bespoke training packages


We can build you a tailor made package to suite your whole team.

Bespoke training is also available for organisations that can be arranged to meet the particular needs of your staff, volunteers and the people you work with. This includes other professionals such as social workers, youth workers and health care staff. These can hold up to 99 attendees and start from £110 per hour, which includes a video of the session afterwards.

One-to-one training can also be arranged including for people taking exams to become or to progress as an immigration adviser

Training for Community Organisations and Support Groups

The courses are aimed at a cross-section of people who have an interest in how the immigration system works and its impact on people subject to immigration control. This includes support groups and people who are themselves subject to immigration control and want to understand the immigration system which may enable them to give greater support or have more control over their situation.

They are therefore designed in a way that a lay person can understand although they include information about the law.

Training for Immigration Advisors

Training is available for immigration advisers supporting people claiming asylum, making applications to regularise their status in the UK or those who are appealing against a Home Office decision on their asylum claim, family life, private life or other human rights application.

The training offers practical guidance on the skills needed to be a more effective advocate for people seeking to obtain legal residence in the UK. Training is also available for those working towards OISC Level 3 together with pre-recorded videos which can be used for CPD points.

Upcoming training

Training session on regularising status


This on-line session includes information on ‘fresh asylum claims’ and applying to stay on the basis of family relationships, health or time spent in the UK.

Session details:

Date: 26th July 2024

Time: 10.30 a.m. – 12.30 p.m.

Fees: £60 for three people from the same organisation (£50 if paid in advance)

Booking and further questions: By email to

An invoice will be sent on booking; a Zoom invite will be sent nearer to the date of the session.

If you have questions or wish to discuss training specific to your organisation, please email

Asylum: Questionnaires and interviews


In the light of the Labour government’s decision to process 100,000 asylum claims and in the absence of free legal advice for many, this session aims to inform people supporting asylum seekers about the Preliminary Information Questionnaire (PIQ) and preparing for and participating in asylum interviews.

Session details:

Date: 6th August 2024

Time: 10.30 a.m. – 12.00 noon

Fees: £50 for three people from the same organisation (payment due before 6th August

Booking and further questions: By email to

An invoice will be sent on booking; a Zoom invite will be sent nearer to the date of the session.

If you have questions or wish to discuss training specific to your organisation, please email

“The course has helped me better understand the issues currently facing those ‘in the system’ and the  things our team might be able to do in their roles and where more specialist support is needed.”

Recent TATCIC training participant
“The detailed and huge expertise that was communicated – not just glossing over things but digging down into the detail and the potential pitfalls and anomalies. It has given us more confidence to support survivors [of human trafficking] in a field that is constantly evolving, highly specialised and complicated!”
Recent TATCIC training participant

What do people say about TACTIC training?

“Sue’s comprehensive and detailed explanations based on her personal experience and knowledge as an asylum lawyer. I could be confident that she was sharing expert opinion and facts.”

“It was all a great overview. The real life (de-identified) examples were very helpful)”

“The way the information was set out (ie the information, laws, etc. and then examples) was very useful, as it helped to solidify the theoretical information, as well as the openness to questions and the details in which they were answered.”

“Most useful was ‘speaking from experience’, breaking down information and advising on the
best way to proceed.”

“There was a fount of useful information which despite being detailed and complex was presented in a really accessible way but without in any sense being dumbed down. I think the biggest thing I took away was, with that knowledge behind me, to feel more confident is the support I can offer.”
“The concept of giving a framework of background information about the process of seeking asylum, and its many potential pitfalls. Excellent also to have the slides for future reference.”

“Such great expertise and clear delivery interspersed with real stories. It’s also delivered in a
very humble and straight forward way. Sue imparts her expertise in a way that equips and empowers (rather than making you feel you know very little!). The complete PowerPoints are shared so we have masses of material to refer back to. I would recommend it to anyone working or volunteering with refugees and asylum seekers who wants to increase their knowledge and understanding.”


Sue Conlan is exceptionally well-qualified, with some 30 years’ practical experience of benefits and immigration issues, to offer training on No Recourse to Public Funds (NRPF). Her two-hour training course on this topic, together with the slides which she uses and which are made available to participants, provide an excellent background to the history, current position and political issues surrounding NRPF.

Erik Pearse,

On the No Recourse to Public Funds session:

“The training was very useful and combined the law, history and the current political climate. Looking forward to the next one, thank you”

Meena Patel, Southall Black Sisters

On the “preparing asylum claims, appeals & fresh claims” training:

Thank you so much Sue. That was very informative and interesting. It highlighted what I am sure most of us already know, that the asylum system in this country is stacked against those it is designed to help. It’s shocking and we truly do live in a hostile environment.

Annonymous, Training participant

Thank you so much for sharing your knowledge and experience. I have learnt more in a day than from any solicitor.


Training that was delivered by Sue was incredibly useful and interesting. She was an oracle on immigration matters and managed to bring the rules to life through real life cases. I wouldn’t hesitate to recommend her training courses in the future. 

Simon, Asylum Welcome

The clarity of the presentation; how prepared and professional Sue was; how attuned Sue was to the needs and wants of her ‘audience’. This all allowed for a lot of material to be covered and absorbed without feeling too dense

Volunteer, AVID

I came to know about TACTIC mid-2020. I have attended several training sessions with Sue and continue to do so. I have been attending for FREE because I still do not have access to any form of income. Since my asylum case had been refused in 2017, I almost lost hope. It was hard for me to access information, advice and support that I needed to progress with my case. Thanks to Sue’s generosity and understanding, attending TACTIC training opened my eyes in many different ways such that I was able to submit my further submissions in the midst of the first pandemic lockdown. I have also gained so much confidence in the way I respond to issues that some of my friends who are in the same situation face. I personally feel empowered. The training has been particularly life changing for me. 

Loraine Masiya Mponela, Asylum seeker and member of Coventry Asylum and Refugee Action Group (CARAG)

Sue’s training sessions are so valuable for everyone who wants to learn about the UK Immigration and Asylum system and related matters. Sue’s preparation of the training materials and examples of case scenarios on training courses that I attended have given me a great learning experience.

On their bespoke training package:
“Training from TACTIC has helped staff and the projects we support to get to grips with the complex and changing environment for EEA nationals following Britain’s departure from the European Union and the end of the transition period. This knowledge and signposting is an important way through which projects will be able to use to support people from the European Union experiencing homelessness in the UK”
Jacob Quagliozzi, Director of England for Housing Justice